Prepared for Sunset Smile Creations — Dr. Victor Lubin, DMD

Your Practice on
Autopilot.

RAM AI deploys voice AI, intelligent automation, and enterprise security so Sunset Smile Creations stops losing patients to voicemail, no-shows, and manual busywork — and starts growing on autopilot.

📍 10271 SW 72nd St, Miami FL
📞 305-595-5655
🕐 Mon–Fri 8:30am–7pm

Every Missed Call Is a Lost Patient

The average dental practice loses 30–40% of inbound calls to voicemail. Without automation, your staff is buried in confirmation calls, follow-ups, and no-show chasing — while the phone rings unanswered.

📵

After-Hours Missed Calls

Patients call after 7pm or on weekends. No one answers. They call the next practice instead.

📋

Manual Confirmation Calls

Staff spend hours every morning calling patients to confirm tomorrow's appointments — every single day.

🚫

No-Shows With No Warning

Patients forget. Chairs sit empty. That's $200–$500 of lost revenue per no-show, per day.

🗂️

No Patient Follow-Up

After a visit, patients hear nothing. No thank-you, no check-in, no reason to rebook or refer.

💤

Dormant Patients Forgotten

Patients who haven't visited in 90 days are never re-engaged. They drift to competitors.

🔓

Patient Data at Risk

Outdated websites, unencrypted records, and no cybersecurity monitoring create HIPAA liability.

Four Systems. One Practice
That Runs Itself.

Every service is built specifically for dental practices. No generic software. No figuring it out yourself. RAM AI builds, monitors, and maintains everything.

🌐

Website Migration & Modernization

Your current site gets a full rebuild — faster, mobile-first, HIPAA-aware, and designed to convert visitors into booked appointments.

One-Time
  • Full site rebuild with modern stack
  • Booking flow integrated directly
  • HIPAA-compliant contact forms
  • Google PageSpeed 90+ optimization
  • Local SEO setup for Miami / Sunset area
  • SSL, uptime monitoring, and maintenance
🔐

Cybersecurity & HIPAA Protection

Dental practices are a top target for ransomware. RAM AI deploys layered protection so patient data stays protected and your practice stays compliant.

Ongoing
  • HIPAA risk assessment & gap analysis
  • Endpoint protection for all office devices
  • Encrypted email & secure patient communications
  • Staff phishing simulation & training
  • 24/7 threat monitoring and alerting
  • Breach response playbook

Full AI Practice Suite

Everything else AI can do for your practice — from intelligent call analysis to automated reviews, smart scheduling, and patient CRM.

Expanding
  • AI call classification & transcript logging
  • Patient CRM built on your existing tools
  • Automated Google Review requests post-visit
  • No-show prediction and proactive outreach
  • Live calendar booking (Sofia books directly)
  • Monthly performance reports for the practice

Six Phases. Zero Disruption
to Your Practice.

Everything is rolled out in stages so your team is never overwhelmed. Each phase builds on the last — and delivers value before the next one starts.

01

Automated Appointment Confirmations

Week 1 — 2–3 hours to deploy

Replace manual morning confirmation calls with a fully automated system. Sofia calls every patient the day before their appointment — without your staff lifting a finger. No-answers are retried automatically. A summary report lands in your inbox every morning.

ElevenLabs Voice Bilingual EN/ES Auto-Retry Logic
02

24/7 AI Receptionist — Inbound Calls

Weeks 1–2 — 4–6 hours to deploy

Sofia answers every inbound call — after hours, weekends, when the front desk is busy with a patient. She captures the caller's name, phone, reason for visit, new patient status, and preferred time, then emails your team instantly and texts the patient a confirmation that someone will follow up.

No missed calls English + Spanish SMS + Email alerts Core Feature
03

Call Intelligence & Patient CRM

Weeks 2–3 — 4–6 hours to deploy

Every call transcript is analyzed by AI. Intent (booking, inquiry, emergency, cancellation), sentiment, and services mentioned are logged automatically. A patient record is created or updated for every caller. Dr. Lubin gets weekly data on call volume, top requested services, and patient sentiment trends.

GPT-4o Analysis Emergency SMS Alerts Google Sheets CRM
04

Post-Visit Follow-Up

Week 4 — 2–3 hours to deploy

Two hours after every appointment, patients automatically receive a personal text thanking them for their visit and inviting them to call with any questions. A second message goes out requesting a Google review. Simple, warm, and completely automatic — in their preferred language.

EN/ES Templates Google Review Boost
05

Reactivation Campaign

Weeks 5–6 — 6–8 hours to deploy

Every Monday, Sofia automatically calls patients who haven't visited in 60–90 days with a personalized message. "Dr. Lubin and the team miss you — it's been a while since your last cleaning." Batch calls, retry logic, and results logged to your CRM. TCPA compliant with consent management built in.

TCPA Compliant Max 20 calls/batch Bilingual
06

Live Booking — Sofia Books Directly

Future Phase — 15–20 hours

The final upgrade: Sofia checks your calendar in real time and books appointments live during the call. No callback needed. Patients hang up with a confirmed slot. This phase runs after Phases 1–5 are stable, because it requires the most rigorous testing. Worth the wait.

Calendar Integration Double-Booking Prevention Coming After Phase 5

What This Actually Means
for Your Practice

Conservative estimates based on a dental practice with 20–30 appointments per day.

100%
Of calls answered — even after hours and weekends
~35%
Reduction in no-shows with automated day-before confirmations
15 hrs
Per week saved on manual confirmation calls and follow-ups
24/7
Bilingual coverage — English and Spanish, always on

How Your Practice Changes

A direct comparison of today's manual operations vs. the RAM AI-powered system.

Area Today (Without RAM AI) After RAM AI
After-hours calls Missed — patient calls another practice Sofia answers instantly, captures info
Appointment confirmations Staff manually calls each patient by hand Automated at 8:30am every day, auto-retry
No-shows Empty chairs, $200–$500 lost per slot ~35% fewer no-shows with reminders
Post-visit follow-up Nothing sent — patients feel forgotten Automated thank-you text + review request
Dormant patient reactivation Patients drift away unnoticed Weekly automated outreach to 60–90 day lapsed patients
Spanish-speaking patients ~ Depends on who picks up the phone Fully bilingual AI — always ready in Spanish
Call data & insights No data — calls happen and disappear Every call classified, logged, summarized weekly
Cybersecurity Reactive — know you're breached when it's too late 24/7 monitoring, HIPAA compliance, staff training

Already Running at
Alfonso Dental Miami

Same city. Same specialty. Same bilingual patient base. Already live.

Live Client — Alfonso Dental Miami

Dr. Alfonso's practice has been running the full RAM AI stack since January 2026.

Sofia handles all inbound calls, runs outbound confirmation batches every morning, retries no-answers, and sends daily summaries to the doctor. The same exact system — built for Sunset Smile Creations.

100%
Calls captured
Live
Since January 2026
EN/ES
Bilingual Miami
Sofia Inbound Agent — answers calls 24/7
Sofia Outbound — Confirmations — daily at 8:30am
ElevenLabs Voice — bilingual, natural speech
Post-Visit Follow-Up — automated texts after every appointment
Reactivation Campaign — re-engages patients every Monday
Daily Summary Reports — sent to Dr. Alfonso
Auto-Retry on No-Answers — zero missed patients

Let's Build This Together

A 30-minute discovery call is all it takes to map out your Phase 1. No obligation. No jargon. Just a clear plan for what we build first and why.

Book Your Discovery Call →

Or reach out directly: ramonmnavarro@gmail.com